Frequently Asked Questions
Everything you need to know about shopping with SheSa™.
How long does delivery take?
Orders are usually processed within 1–3 business days. Delivery typically takes approximately 3–11 working days depending on your location and courier progress.
How can I track my order?
Once your order has been shipped, you will receive a tracking number or tracking link for your parcel through Aramex.
Do you deliver across South Africa?
Yes — SheSa™ delivers nationwide across South Africa.
Are payments secure?
Yes — all payments on SheSa™ are processed securely through Yoco, one of South Africa’s trusted payment providers. Your payment information is encrypted and securely handled during checkout.
What payment methods do you accept?
We accept secure online payments through Yoco, including major debit and credit cards supported at checkout.
Can I return a product?
Yes — eligible returns are accepted according to our Return & Refund Policy. Products must generally be unused, in original packaging, and meet the return requirements outlined in our policy.
How can I contact SheSa™?
You can contact us anytime at:
shesa.co.za@gmail.com
Your Confidence Matters To Us
We want every customer to feel safe, confident, and excited when shopping with SheSa™. If you ever need assistance, our team is always here to help.